There are business risks hidden in your voice data. Modulate hears them all.
Modulate doesn't just analyze transcribed audio. It listens, understands, and detects voice signals in real time, across entire calls, so you can surface problems before they escalate.
The only voice-native AI solution designed to understand audio
Live Conversations Carry Real Risk.
They Demand Real-Time Answers.
Your calls contain risks your current stack can’t hear. Velma, Modulate's AI engine, monitors 100% of every call, across your entire conversation ecosystem, so you can surface critical voice signals in real time. No sampling. No blind spots.
Prevent Fraud Before It Costs You
Detect deepfakes, vishing, social engineering, and account impersonation in real time before a single dollar is lost.
Keep AI Voice Agents In-Check
AI voice agents hallucinate, go off-script, and miss compliance signals. With complete call coverage, you can catch rogue agents in real-time and escalate for immediate intervention.
Detect & Stop Harmful Conversations
Detect harassment, hate speech, grooming, and toxic behavior across every voice conversation, protecting your users and your platform.
Stop Customers from Churning
Detect dissatisfaction and churn signals from vocal cues so you can intervene before customers make the decision to leave.
Improve Agent Welfare and Performance
Identify human agents under stress, flag abusive interactions, and surface coaching moments to build a healthier, higher-performing team and reduce aattrition.
Never Miss a Compliance Violation
Always-on monitoring means you can catch policy deviations, missing disclosures, and regulatory voilations the moment they happen, not days later in manual review.
If you can't listen like a human, you can't understand like a human.
Words tell you what was said.
Modulate tells you what was meant.
Modulate's platform ships with 150+ pre-built behaviors and hundreds of configurable voice signals across fraud, compliance, safety, and customer experience, all customizable to your workflows.
Transcription + language model
Voice-native AI — built to listen like a human
Enterprise Ready
Built for Enterprise Scale and Compliance
Compatible with key technology partners:
ISO 27001 certified — CCPA, GDPR, HIPAA, and EU AI Act compliant so your voice AI deployments meet enterprise standards from day one
Fits into your existing stack — monitor conversational AI voice agents without ripping and replacing; route signals into case management, risk engines, and coaching tools via APIs and webhooks
Your data stays yours — Modulate never trains on your conversations; you control how your voice AI audio is used
Transparent and auditable by design — every flag traces to a specific moment in the call, with built-in bias controls for high-risk compliance requirements
Battle-tested at scale — nearly a decade, hundreds of millions of sensitive voice conversations, zero breaches
"By using Modulate to identify disruptive behavior in real time, we're building a foundation that supports enforcement while sustaining the fun that defines great multiplayer experiences."
Stop missing the signals that matter.
See how Velma surfaces the signals your current stack is missing, across fraud, compliance, customer experience, and agent performance.