![](https://cdn.prod.website-files.com/64077e8d2a65512d66416e03/65086163fa950284eb1ec4f9_Erika_W_Headshot_2023.jpg)
![](https://cdn.prod.website-files.com/64077e8d2a65516333416df9/64fb6c5d83ac69b4942477dd_modulate%20logo.png)
Erika Woodbury
Q: Who are you? Where are you from?
A: Hi! I am Erika. I am from Massachusetts
Q: What’s your background? What did you do before Modulate?
A: I have held many roles all related to Customer/Client Success, Engagement, Support, Education and Training.
Q: Why are you joining Modulate?
A: I am joining Modulate to continue to support clients in their positive interaction with products. I am thrilled to be part of supporting adoption of products designed to improve positive experiences.
Q: What’s your ideal work environment? Any special strategies you use to stay effective?
A: My ideal work environment involves connecting with folks to understand the big picture need to expand client adoption and product comfort.
Q: Tell us about something you must have in any culture you join?
A: Productive, focused and honest feedback and communication.
Q: Who are you outside of work?
A: Outside of work, I find it important to unplug with travel. When I’m local, I enjoy being fireside or taking walks in the woods.
Q: What’s something you’re great at that few people realize?
A: Baking!
Q: Leave us with a fun tidbit - a favorite joke, a story from your past, an obscure riddle, whatever you like!
A: I recently visited Cape Agulhas which is the most southern point of Africa where the Indian Ocean meets the Atlantic! If you’re ever not sure how powerful the ocean is, I recommend you take a look!