Mike Pappas
(HE/HIM/HIS)
CEO / CO-FOUNDER
Our Mission
Human beings talk. Modulate’s AI can truly listen.
Stop wondering what’s happening in your conversations. Stop fearing fraud, abuse, or misbehaving AI systems. Unlock conversations with humans and AI agents that deliver true value - including real-time fraud prevention, customer satisfaction improvements, AI agent guardrails, human agent assistance, or simply good old fashioned understanding and empathy to improve each and every interaction.
Stop wondering what’s happening in your conversations. Stop fearing fraud, abuse, or misbehaving AI systems. Unlock conversations with humans and AI agents that deliver true value - including real-time fraud prevention, customer satisfaction improvements, AI agent guardrails, human agent assistance, or simply good old fashioned understanding and empathy to improve each and every interaction.
Our Founding Story
Mike and Carter met at MIT when Mike cracked a physics problem Carter was whiteboarding in a hallway. Fast friends, the two shared a passion for understanding how computers shape the way we interact with each other, and spent their later college years prototyping startups together on the side of their research into dark matter and cosmic expansion. Carter went on to NASA’s Jet Propulsion lab, building machine learning models optimized to fly on spacecraft, where in his nonexistent free time he also managed to prototype a new kind of voice-based AI, which would evolve into Modulate.
Today, Mike is Modulate’s primary thought leader, working with Fortune 500 companies to shape the way they implement AI, as well as regulators - Mike serves on a number of working groups and regularly speaks in D.C. before members of Congress alongside representatives from OpenAI, Meta, Microsoft, X, Riot Games, and more. Carter leads Modulate’s R&D, applying his expertise in optimized AI to deliver 1000x improvements in cost and performance compared to other leading AI models.
Our Impact
Modulate believes that the true measure of any tech company is the value they create for the world. And we’re proud of the impact we continue to have, every day, including:
● 500M conversations improved - and another 700 every minute!
● Over 40M consumers protected from fraud, harassment, and abuse
● Our AI model scores better and is more cost-effective than comparable models in understanding conversations
● >$100M in enterprise value protected