Voice intelligence for games & social platforms
Real-time voice safety for communities where conversation moves fast
Protect players and users—without killing the conversation
Voice is where communities come alive—and where harm, abuse, and manipulation escalate fastest. Modulate helps gaming studios and social platforms understand what's happening in voice conversations as they happen, so they can protect users, enforce policies fairly, and preserve authentic connection.
Powered by Velma, the world's first production Ensemble Listening Model, the Modulate platform understands how something was said—not just what—making it far more effective than text-first or LLM-based moderation approaches.
Protect players and users—without killing the conversation
Voice is where communities come alive—and where harm, abuse, and manipulation escalate fastest.
Modulate helps gaming studios and social platforms understand what’s happening in voice conversations as they happen, so they can protect users, enforce policies fairly, and preserve authentic connection.
Powered by Velma, the world’s first production Ensemble Listening Model, the Modulate platform understands how something was said—not just what—making it far more effective than text-first or LLM-based moderation approaches.
ToxMod: Real-time voice moderation at scale
ToxMod is Modulate’s voice moderation product for gaming and social platforms. It monitors live voice conversations to detect harassment, hate, threats, grooming, and other harmful behaviors—in real time, with low latency and high precision.
Unlike legacy moderation tools that rely on transcripts or keyword matching, ToxMod listens directly to voice and behavioral signals such as tone, intensity, escalation patterns, and interaction dynamics.
Why voice moderation needs a new approach
Most moderation systems were built for text.
Voice is different.
Two conversations with identical transcripts can have completely different meanings depending on tone, pacing, sarcasm, interruption, or emotional escalation. That nuance is exactly where harm—and intent—often lives.
No brittle keyword rules
No reliance on text-only LLM pipelines
No black-box outputs without evidence
Instead, ToxMod is powered by Velma, Modulate's flagship Ensemble Listening Model—designed specifically to understand real conversations in adversarial, fast-moving environments, and provide a clear explanation for each of its conclusions.
What ToxMod detects in real time
ToxMod continuously analyzes live voice channels and produces real-time signals and events, including:
Harassment, hate, and abusive behavior
Escalation and conflict patterns
Threats and intimidation
Grooming and exploitation indicators
Coordinated or repeated toxic behavior
Contextual misuse (e.g., sarcasm, baiting, dogwhistles)
Built for gaming and social platforms
ToxMod is trusted in some of the most adversarial voice environments in the world and is designed to scale across:
Senior Vice President, Chief Technology Officer
Activision
How it fits into your platform
ToxMod integrates directly into your existing voice infrastructure and moderation workflows.
Live monitoring: Detect harmful behavior as it happens—enabling warnings, interventions, or automated actions in real time
Human-in-the-loop review: Surface high-confidence events for moderators with audio clips, timestamps, and behavioral context
Flexible enforcement: Route signals into your existing trust & safety systems, moderation tools, or custom workflows
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Why Modulate?
Uncontested Voice Intelligence, powered by Velma
Modulate's platform builds on years of experience processing hundreds of millions of complex audio conversations - the culmination of which is our unique analysis engine, Velma. Velma is the world's first voice-native Ensemble Listening Model (ELM), designed to understand how something was said—not just what was said.
Velma consists of hundreds of component models, each focused on a specific aspect of speech or behavior, and orchestrated carefully to build up a complete understanding of any conversation.
Baked into an Enterprise Platform designed to Solve Real Problems
Despite our leading role in AI research, Modulate's core focus is delivering usable, practical tools for enterprise needs. That's why we're not just handing you an AI model, but an enterprise platform complete with expert support, compliant design for CCPA, GDPR, ISO 27001, HIPAA, and more, and integrations into telephony, CCaaS, VoIP, and other critical systems used by enterprises for calls today.
Velma's architecture ties into this mission as well. The unique ELM design allows Modulate to:
Fine-tune individual detectors without retraining a monolithic model
Provide transparent and clear audit trails explaining how we arrived at each decision
Adapt quickly as adversarial tactics evolve
Deliver consistent performance across languages, accents, and environments
Insights that fit your workflow.
Pairing Velma’s industry-leading intelligence with the reliability and control required for enterprise.
Dashboards and Review Console
Explore conversations and escalations in a UI designed for operations teams—fraud, trust & safety, and contact center leadership.
APIs and Webhooks
Bring voice intelligence into your stack: route signals into case management, risk engines, agent coaching tools, or moderation workflows.
Integrations
Deploy without ripping and replacing. Connect into the voice infrastructure you already use.
Built for trust, transparency, and scale
Designed for real-time operation with low latency
Enterprise-grade security and privacy practices
Transparent, reviewable outputs for moderators and stakeholders
Proven at scale in live, adversarial voice environments
Keep voice social—without letting it turn harmful
Voice should bring people together in games and on social platforms. With ToxMod, you can protect users, enforce standards fairly, and preserve what makes your community engaging. Talk to our team today.