Voice Intelligence
for Game Studios

Detect toxicity.
Take proactive action.
Improve retention.

Real-time Voice Chat Moderation

Built on advanced machine learning technology and designed with player safety and privacy in mind, ToxMod triages voice chat to flag bad behavior, analyzes the nuances of each conversation to determine toxicity, and enables moderators to quickly respond to each incident by supplying relevant and accurate context.

Don't wait for your players to file a complaint about a negative experience they've had in your game. ToxMod is the only real-time voice moderation solution today that enables you to respond proactively to toxic behavior as it's happening, which prevents harm from escalating.
The only proactive voice chat moderation solution purpose-built for games
  • Identify and address up to 100x more nefarious behavior than player-generated reports
  • Prevent ~7-10% monthly churn resulting from severe voice chat toxicity, which leads to players leaving your game
  • Prioritize the worst harms in-game, empowering your moderators to be 10x more productive
  • Autonomously moderate bad behavior based on your preferences, enabling moderators to do more meaningful work
  • Enable full coverage visibility across all in-game voice chat, while remaining cost-efficient
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Deployed in:

Youth playing an online game on a laptop

Why Modulate for Your Game?

  • More than Speech-to-Text & Keyword Search
    We go beyond basic keyword filters and reactive moderation strategies.
  • Simple to Integrate
    Our solutions seamlessly integrate into live multiplayer games, social features, and community platforms.
  • Privacy-First Design
    Built with compliance in mind, including support for CCPA, GDPR, HIPAA, and internal auditing standards. Data is processed securely, and only relevant insights are surfaced.
  • Scaleable and Efficient
    Optimized for high-volume voice chat, with unmatched accuracy and scalability.
  • Supports Moderators
    Accelerate moderation workflows and lighten support team load.
  • Better Outcomes for You and Your Players
    Reduce toxicity in your game to build better engagement, and keep players returning for more fun.
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USERS PROTeCTED

120 million

Hours of voice chat moderated

15 million

Moderator Actions Taken

10 million

Use cases

Banking

Safeguard customer accounts and transactions with real-time voice analysis, recognizing clients who have been scammed or abused as well as actual fraudsters to help you prevent financial loss for your most vulnerable customers.

Insurance and Credit Card Providers

Recognize fraudulent insurance claims or attempts to cancel valid charges by recognizing the inconsistent stories, deceptive intent, and other indicators of fraud.

Gig Economy

Safeguard your platform, workers, and users from abuse, including identity theft and fraudulent transactions. VoiceVault's real-time analysis detects social engineering attempts during customer support calls or in-app voice communications, maintaining trust and security in the platform.

Freight and Logistics

Protect against high-value fraud attempts, including account takeovers and social engineering tactics used to obtain sensitive pickup information.

Youth playing an online game on a laptop

Let’s Chat

Contact Us to Learn More

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