Voice intelligence for insurance & banking.

Real-time fraud prevention, compliance reports, and agent guardrails.

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Catch Fraudsters Frictionlessly

Protect your end users and bottom line by spotting hidden indicators of deepfakes and fraud, without adding complexity to the customer experience.

Use industry-leading deepfake detection to alert agents in real-time to risky calls

Identify social engineering attempts by detecting urgency cues, coercive tone, and manipulation tactics.

Get real-time alerts on suspicious speech patterns tied to account takeovers, or phishing attempts.

Correlate calls across your ecosystem to quickly catch coordinated attacks

Protect customer trust and prevent financial loss by intervening during the conversation—not after the damage is done.

Reduce False Claims and Policy Violations

Uplevel your agents by flagging policy mismatches or hidden cues requiring additional care.

Monitor each conversation against your SOPs, flagging attempted bypasses or accidental violations in real time

Generate instant, accurate reports for compliance reporting and cross-referencing to spot inconsistencies

Highlight hard-to-detect cues like fake background audio, inconsistent emotions, or other indicators that a caller is attempting to manipulate the agent

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Accuracy Without Multi-Week Tuning

Gets accuracy right from the start. No need for weeks of tuning to get reliable results. Built on 500 million+ hours of real-world conversations, it just works.

Costs 90% Less with Simple Pricing

Save up to 90% over competitors. Simple usage-based pricing. You’ll know exactly what you’re paying for – no tricky conversions or unexpected fees.

Workflow Integrations in Minutes

Velma seamlessly integrates with your audio channels, CCaaS, and ticketing system to intake calls and provide real-time alerts back

Stable Performance Across Long Conversations

Handles long conversations like meetings or conversations with multiple speakers without compromising accuracy.

Simplify Compliance

Use a transparent, consistent, and fine-tuned system to automatically generate reports and offset concerns of bias or privacy.

Privacy by Design

Modulate builds with privacy top-of-mind - we've securely stored hundreds of millions of sensitive conversations for highly regulated customers without any breaches in nearly a decade of operation.

Customizable Reporting

Customize Modulate's results to match your required report structure, and know you're only getting real insights traceable directly back to specific comments, sounds, or events within the conversation.

Data Control

Maintain control of your data - Modulate does not train generative AI at all, and gives you control over how (if at all) we use your data to train our analytics.

Compliance Ready

Use battle-tested explainable AI with deeply built-in bias controls to satisfy requirements like the EU AI Act even when assisting in high-risk decisions.

Insights that fit your workflow.

Pairing Velma’s industry-leading intelligence with the reliability and control required for enterprise.

Dashboards and Review Console

Explore conversations and escalations in a UI designed for operations teams—fraud, trust & safety, and contact center leadership.

APIs and Webhooks

Bring voice intelligence into your stack: route signals into case management, risk engines, agent coaching tools, or moderation workflows.

Integrations

Deploy without ripping and replacing. Connect into the voice infrastructure you already use.

Compatible with

Ready to hear what voice intelligence can do?

See how Modulate can transform your fraud detection, compliance workflows, and customer experience.

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