Meta's Preferred Voice Moderation Solution
Don't just moderate your players' words. Listen to the way they speak and respond.
ToxMod goes beyond transcription to understand emotion, expression, and conversational behaviors. Trusted by top games and VR platforms, ToxMod ensures you're only penalizing truly harmful behavior, not playful banter, while offering best-in-class data insights to better understand how to uplift your community.
Give us 30 minutes, and we'll prove ToxMod's ROI.
Voice-native
ToxMod was born to understand all the nuance of voice. It goes beyond transcription to consider emotion, speech acts, listener responses, and much more.
INTELLIGENT
ToxMod becomes an expert in your game's code of conduct and escalates what matters most with high priority to your team.
SECURE
All user data is anonymized and protected to ISO 27001 standards. Modulate will not sell or rent your data, ever.
PLUG-AND-PLAY
ToxMod ships with a variety of plugins for different combinations of game engine and voice infrastructure. You can integrate in less than a day.
FLEXIBLE
ToxMod provides the reports. Your Trust & Safety team decides which action to take for each detected harm.
DETAILED
Review an annotated back-and-forth between all participants to understand what drew ToxMod’s attention and who instigated things.
Proactively detect when a conversation devolves
Don't wait for your users to file a complaint about a negative experience they've had in your ecosystem. ToxMod is the only proven real-time voice moderation solution today that enables platforms to respond proactively to toxic behavior as it's happening, which prevents harm from escalating.
41%
of Americans have personally experienced some form of online harassment, including offensive name-calling, purposeful embarrassment, stalking, physical threats, harassment over a sustained time, or sexual harassment (Pew Research).
67%
of multiplayer gamers say they would likely stop playing a multiplayer game if another player were exhibiting toxic behavior (Take This).
How ToxMod works
ToxMod triages voice chat data to determine which conversations warrant investigation and analysis.
- Triaging is a crucial component of ToxMod’s efficiency and accuracy, flagging the most pertinent conversations for toxicity analysis and removing silence or unrelated background noise.
- Unlike text moderation, processing voice data is labor intensive and often cost prohibitive, necessitating accurate and reliable filtering.
Second, ToxMod analyzes the the tone, context, and perceived intention of those filtered conversations using its advanced machine learning processes.
- ToxMod’s powerful toxicity analysis assesses the tone, timbre, emotion, and context of a conversation to determine the type and severity of toxic behavior.
- ToxMod is the only voice moderation tool built on advanced machine learning models that go beyond keyword matching to provide true understanding of each instance of toxicity.
- ToxMod’s machine learning technology can understand emotion and nuance cues to help differentiate between friendly banter and genuine bad behavior.
Third, ToxMod escalates the voice chats deemed most toxic, and empowers moderators to efficiently take actions to mitigate bad behavior and build healthier communities.
- ToxMod’s web console provides actionable, easy-to-understand information and context for each instance of toxic behavior.
- Moderators and community teams can work more efficiently, allowing even small teams to manage and monitor millions of simultaneous chats.
Integrate in Minutes
Get Started with ToxMod
Learn how ToxMod can help you protect your community and empower your community and moderation teams.
