Build AI agents with voice understanding, not mere transcripts
Voice intelligence for AI agent developers
AI should converse like a human
Turn-taking. Vocal fillers. Even text-to-speech accents and voices. They’re all carefully optimized to simulate the experience of talking to a real person.
The problem? Real people don’t just listen to the words you say. They recognize pregnant pauses, engage in friendly banter, understand sarcasm, and wield volume, tone, and inflection to communicate hidden meanings.
Velma is an AI that listens the way humans do. Generate real-time annotated transcripts, including emotion signals, indications of significant pauses or interruptions, accent detection, and over 100 other voice-native elements which enable the voice agent to understand the complete picture of what the speaker is trying to say.
Built for real-world AI deployments
Modulate supports AI voice agents with instant, nuanced understanding even in noisy and complex environments:
Trained on >500M hours of real dialogue
Velma was trained on a unique dataset of real human interactions in social and professional contexts.
#1 most accurate under real world conditions
Thanks to that unique data, Velma is highly robust to emotion, background noise, and audio quality issues. We lead the industry in WER on real-world datasets including AMI and Earnings-22.
Real-time latency w/ diarization
Get results back in <400ms including real-time diarization to augment turn-taking
Accuracy Without Multi-Week Tuning
Gets accuracy right from the start. No need for weeks of tuning to get reliable results. Built on 500 million+ hours of real-world conversations, it just works.
Costs 90% Less with Simple Pricing
Save up to 90% over competitors. Simple usage-based pricing. You’ll know exactly what you’re paying for – no tricky conversions or unexpected fees.
Workflow Integrations in Minutes
Velma seamlessly integrates with your audio channels, CCaaS, and ticketing system to intake calls and provide real-time alerts back
Stable Performance Across Long Conversations
Handles long conversations like meetings or conversations with multiple speakers without compromising accuracy.
Deploy AI voice agents with confidence
AI voice agents deserve to listen to voice, not text. With Modulate, you can gain real-time annotated transcripts with rich audio-native signals, enabling your AI to respond to the full conversational context.