SOMERVILLE, MA  — May 29, 2025 — Modulate, the leader in pro-social voice technology, today announced that its flagship products—VoiceVault and ToxMod—are now fully compatible with Twilio, one of the world’s leading cloud communications platforms. Now, any customer of Twilio’s can seamlessly connect to Modulate’s solutions without any coding required, unlocking real-time voice fraud detection and harm prevention for enterprises running high-volume voice infrastructure across industries like fintech, insurance, logistics, and customer service.

“Modulate now works out-of-the-box with Twilio—bringing Prosocial Voice Intelligence to the platforms that power enterprise voice,” said Carter Huffman, CTO and Co-Founder of Modulate. “This integration helps enterprise teams move beyond reactive fraud and abuse management, delivering real-time protection at scale where voice matters most.”

With this simple and fast integration, Twilio customers can deploy Modulate’s technologies directly into their call flows:

• VoiceVault actively listens for voice fraud patterns—like social engineering, urgency traps, deepfake impersonation, and identity theft—during live calls, enabling proactive intervention.
  
  
• ToxMod detects toxicity, harassment, emotional escalation, and other behavioral risks in real time, helping contact centers to improve agent protection, reduce burnout, and enhance customer experience.
  
  

Meeting Enterprise Voice Needs at Scale

As fraud and abuse increasingly migrate to voice channels, companies face growing pressure to improve both security and support workflows. Modulate’s Twilio-compatible solutions offer:

• Real-time alerts for fraud and safety risks as it happens during calls.
  
  
• Frictionless deployment via Twilio Media Streams-compatible APIs and intelligent routing to safely and quickly bring audio from customer platforms into Modulate’s secure cloud server.
  
  
• 95% accuracy, driven by deep behavioral analysis trained on 20 million+ hours of real speech audio data.
  
  
• Privacy-conscious architecture that supports compliance with GDPR, CCPA, HIPAA, and enterprise security policies.
  
  

“Voice-based threats are rising, and traditional defenses aren’t built to respond in real time,” said Mike Pappas, CEO & Co-founder of Modulate. “We’re excited to be the go-to voice intelligence partner for enterprise organizations.” 

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About Modulate

Modulate builds prosocial voice technology that combats online toxicity, fraud, and digital harms, elevating the health, safety, and trust of online communications. Its proactive voice moderation platform, ToxMod, empowers community teams at leading organizations like Activision, Riot Games, Rockstar, and Rec Room, protecting tens of millions of users from harassment and toxicity. With the launch of VoiceVault, Modulate now extends the capabilities of its Voice Intelligence Platform to proactively safeguard enterprises from fraud, creating safer, more trustworthy interactions across every voice channel.

Visit Modulate at modulate.ai to learn more, and follow Modulate on LinkedIn and BlueSky.