Modulate Pricing

Trained on over half a billion hours of real conversations, Modulate's Velma analyzes voice natively to deliver fast, explainable insights without fine-tuning or LLM overhead.

Talk to Sales

Enterprise Platform

Starting at $60,000

All tiers include access to the Modulate platform for uploading audio, configuring insights, integrating into your call stack, and reviewing conversation analytics—plus an annual bundle of usage credits.

Starter
Growth
Professional
Enterprise
Custom
Included Calls
Variable based on call length and analysis requirements
250K - 1M
500k – 1M
1M – 4M
3M – 13M
13M+
Support SLA
5
Business Days
3
Business Days
2
Business Days
1
Business Days
1
Business Days
Slack Channel
Add-on
Included
Customer Success
Add-on
Add-on
Included
Included
Included
Best For
Pilots & early deployments
Scaling teams
Production rollouts
Large-scale deployments
Highest volume & custom needs
Starter
$60,000
Choose
Included Calls
Variable based on call length and analysis requirements
250K - 1M
Support SLA
5
Business Days
Slack Channel
Customer Success
Add-on
Best For
Pilots & early deployments
Growth
$120,000
Choose
Included Calls
Variable based on call length and analysis requirements
500k – 1M
Support SLA
3
Business Days
Slack Channel
Customer Success
Add-on
Best For
Scaling teams
Professional
$240,000
Choose
Included Calls
Variable based on call length and analysis requirements
1M - 4M
Support SLA
2
Business Days
Slack Channel
Customer Success
Included
Best For
Production rollouts
Enterprise
$600,000
Choose
Included Calls
Variable based on call length and analysis requirements
3M - 13M
Support SLA
1
Business Days
Slack Channel
Add-on
Customer Success
Included
Best For
Large-scale deployments
Custom
Talk to Sales
Contact Us
Included Calls
Variable based on call length and analysis requirements
13M+
Support SLA
1
Business Days
Slack Channel
Included
Customer Success
Included
Best For
Highest volume & custom needs

Included in every Platform plan

Get in touch

Platform access

Upload audio, review analytics, and manage insights in one place.

Workflow flexibility

Mix and match use cases across teams and channels.

Integrations-ready

Connect to your call stack and operational tools.

Explainable outputs

Time-aligned signals tied to moments in audio.

Built for scale

Support real-time and post-interaction analysis.

Team controls

Manage access, workflows, and usage visibility

Transcription API

Starting at $0.03/hr, Velma Transcribe offers top-quality accuracy at a price designed for scale.

Custom API Access
Talk to sales
Cutting-edge models at enterprise scale
Priority access to new endpoints and models
Bulk usage discounts
Dedicated support options available
Custom API access
Talk to Sales
Cutting-edge models at enterprise scale
Priority access to new endpoints and models
Bulk usage discounts
Dedicated support options available

API Model Breakdown

Model
Included Features
Credit Rate
Dollar Rate
Velma Transcribe Batch
Using Dynamic Ensemble Block technology, leverage multiple models seamlessly to get top-quality results.
Diarization, Emotion Detection, Accent Identification, PII/PHI Tagging, Multilingual Support
3/hr
$0.03/hr
Velma Transcribe Streaming
Using Dynamic Ensemble Block technology, leverage multiple models seamlessly to get top-quality results.
Diarization, Emotion Detection, Accent Identification, PII/PHI Tagging, Multilingual Support
6/hr
$0.06/hr
Velma Transcribe Batch English Fast
Directly access our fastest submodel for lightning-quick results.
Reduced Latency, English-Only
2.5/hr
$0.025/hr

See How We Compare

Feature
Modulate
Deepgram
AssemblyAI
ElevenLabs
Real-World Accuracy
Leading accuracy
88% more errors
66% more errors
76% more errors
Speaker Diarization
Included
$0.12/hr
$0.02/hr (batch) or $0.12/hr (streaming)
Unavailable
Emotion Detection
Included
Pay extra for text sentiment only
$0.02/hr
Unavailable
Accent Identification
Included
Unavailable
Unavailable
Unavailable
Multilingual Support
57 languages
51 languages
99 languages
90 languages
PII / PHI Tagging
Included
$0.12/hr
$0.08/hr
Unavailable
Credits Included
Up to 400 hrs
Up to 360 hrs
Up to 300 hrs
2.5 hrs

FAQ

What is a credit?

Credits are a simple unit that maps to audio processing usage across workflows and API capabilities. Different workflows consume credits at different rates.

Can I mix workflows across teams and use cases?

Yes. Platform plans are designed to support multiple workflows so you can applyvoice intelligence where it matters most.

Do you offer volume discounts?

Yes. Larger platform tiers include bigger credit bundles, and API pricing supportsvolume-based discounts. Talk to Sales to learn more.

Can we start small and scale?

Yes. Most customers start with a tier that matches current volume and expand asusage grows. Upgrading tiers is quick and painless.

How do you integrate with our stack?

Use Modulateʼs enterprise platform and integrations, or access Velma programmatically through the API.

Get pricing tailored to your conversation volume

Talk with our team to estimate usage, compare platform tiers, and design a plan that fits your workflows and scale.