Modulate Brings Live Voice Fraud & Harm Detection to Twilio Users

Voice is the most human way to connect—and one of the hardest to protect. At Modulate, we’ve spent years helping platforms like Activision, Riot Games, and Rec Room safeguard millions of voice interactions with our flagship product, ToxMod. Now, we’re taking a major step forward in extending those protections to enterprise voice ecosystems.
We’re thrilled to announce that both ToxMod and our enterprise fraud detection product, VoiceVault, are now fully integrated with Twilio—one of the world’s most widely used cloud communications platforms.If you’re already a Twilio customer, you can now connect Modulate’s real-time voice intelligence tools into your existing call flows with zero code changes required. No new infrastructure. No engineering sprints. Just seamless, scalable voice protection—available out of the box!
🚨 Real-Time Protection Where Voice Matters Most
This integration unlocks two powerful capabilities for enterprise teams:
VoiceVault
Detects voice-based fraud—including deepfakes, impersonation attempts, urgency scams, and social engineering tactics—while the call is happening. Perfect for industries like fintech, insurance, and logistics where real-time decisions carry serious risk. Learn more about VoiceVault.
ToxMod
Monitors conversations for toxic behavior, harassment, and emotional escalation—empowering contact centers to protect agents, de-escalate sensitive calls, and improve customer experience. Check it out here.
⚙️ Built for the Enterprise Stack
As voice becomes a bigger part of customer engagement and operations, companies face increased pressure to secure conversations and scale trust across global teams. Our Twilio-compatible voice intelligence tools offer:
- ✅ Live alerts for fraud or behavioral risks during calls
- ✅ Frictionless deployment with Twilio Media Streams-compatible APIs
- ✅ 95% accuracy, trained on over 20 million hours of real-world voice data
- ✅ Compliance-ready architecture for GDPR, CCPA, HIPAA, and enterprise-grade standards
📈 Why This Matters
From fraud prevention in financial services to agent protection in contact centers, voice is often the riskiest blind spot in enterprise security—and one of the richest sources of customer insight. Traditional voice analytics tools weren’t built to detect fraud in the moment or flag a conversation before it becomes toxic.
If you’re running Twilio, you can plug Modulate into your contact center or voice platform today—and instantly unlock a new layer of protection and intelligence!