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The Modulate Blog

Insights and perspectives from Modulate's team of voice intelligence experts.
Best Voice Analytics Software: 10 Leading Voice Analytics Platforms Compared
October 2, 2026
Best Voice Analytics Software: 10 Leading Voice Analytics Platforms Compared
AI-powered transcription concept with microphone, headset, speech and translation icons representing speech-to-text technology.
Best AI-Powered Transcription Services: 12 Leading Services Compared
October 1, 2026
AI-powered transcription concept with microphone, headset, speech and translation icons representing speech-to-text technology.
Best AI-Powered Transcription Services: 12 Leading Services Compared
Best Speech to Text Models in 2026: 10 Leading Models Compared
September 30, 2026
Best Speech to Text Models in 2026: 10 Leading Models Compared
Call Center Voice Analytics: What It Measures and Why Audio Beats the Transcript
September 29, 2026
Call Center Voice Analytics: What It Measures and Why Audio Beats the Transcript
We Started by Asking What Machines Could Hear. Now We're Building What Comes Next.
Carter Huffman
Mike Pappas
September 28, 2026
We Started by Asking What Machines Could Hear. Now We're Building What Comes Next.
Carter Huffman
Mike Pappas
13 Call Center Templates to Run a Tighter Operation
September 28, 2026
13 Call Center Templates to Run a Tighter Operation
AI monitoring dashboard with charts and performance metrics displayed over a person working on a laptop.
10 AI Monitoring Templates for Smarter AI Oversight
September 25, 2026
AI monitoring dashboard with charts and performance metrics displayed over a person working on a laptop.
10 AI Monitoring Templates for Smarter AI Oversight
What Is a Call Center? Types, Metrics and How They Work
September 24, 2026
What Is a Call Center? Types, Metrics and How They Work
Audio Event Detection Now Available via Modulate API
Parker Ennis
September 18, 2026
Audio Event Detection Now Available via Modulate API
Parker Ennis
Modulate ML Team Announces New Public Entity Transcription Benchmark
Parker Ennis
September 10, 2026
Modulate ML Team Announces New Public Entity Transcription Benchmark
Parker Ennis
AI Monitoring in Healthcare: Why Voice Intelligence Matters More Than Ever
July 30, 2026
AI Monitoring in Healthcare: Why Voice Intelligence Matters More Than Ever
40+ Call Center Statistics for 2026: AI, CX & Performance
July 29, 2026
40+ Call Center Statistics for 2026: AI, CX & Performance
AI Monitoring Statistics: Customer Service, Voice AI, and Guardrails by the Numbers
July 27, 2026
AI Monitoring Statistics: Customer Service, Voice AI, and Guardrails by the Numbers
Fraud Got Smarter. So Did Detection: AI Fraud Detection Trends for 2026
July 24, 2026
Fraud Got Smarter. So Did Detection: AI Fraud Detection Trends for 2026
Voice Analytics: Use Cases, Applications, and the Future of Audio Intelligence
July 23, 2026
Voice Analytics: Use Cases, Applications, and the Future of Audio Intelligence
AI Monitoring Trends for 2026: Fraud, Guardrails, and Conversation Intelligence
July 22, 2026
AI Monitoring Trends for 2026: Fraud, Guardrails, and Conversation Intelligence
AI Fraud Detection for Insurance: What Voice Reveals That Data Can’t
July 21, 2026
AI Fraud Detection for Insurance: What Voice Reveals That Data Can’t
Call Center Monitoring: Methods, Metrics and AI in 2026
July 8, 2026
Call Center Monitoring: Methods, Metrics and AI in 2026
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